Privacy Policy

At Deloaura, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our platform to manage your commercial business operations.

By using Deloaura, you agree to the collection and use of information in accordance with this policy. We ensure that your data is handled securely and transparently at all times.

When you use our platform, we collect certain information to provide a seamless experience:

• Account Information: Name, email address, and business details provided during signup.
• Integrated Data: Information from sales channels that you explicitly connect via OAuth or API keys.
• Inventory & Orders: Catalog details, product specifications, and transaction history synchronized through the platform.
• Usage Data: Technical logs, IP addresses, and interaction data to improve platform performance.

To offer multi-channel commerce, Deloaura utilizes OAuth 2.0 and API-based integrations. When you connect a channel:

• Our platform requests specific permissions to read your product catalog and post updates.
• We securely store encrypted tokens to maintain these connections.
• We do not share your authentication secrets with any third parties.
• You can revoke these permissions at any time through your dashboard.

We use the collected information for various purposes:

• To provide and maintain the Service.
• To notify you about changes to our Service.
• To synchronize your inventory across multiple marketplaces.
• To provide customer care and support.
• To monitor the usage of the Service and detect technical issues.

The security of your data is important to us. We use industry-standard encryption (SSL/TLS) and secure database practices to protect your information.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You can request data deletion by contacting our support team.

For users in the European Economic Area (EEA), we comply with GDPR requirements regarding data access, rectification, and portability. Deloaura operates globally, and data may be processed in secure cloud infrastructure.